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Frequently Asked Questions

2

What is ORiNOCO CL Manager? 

ORiNOCO CL Manager is a diagnostic utility that enables you to analyze WaveLAN radio performance. (formerly WaveMANAGER/CLIENT) You can run this tool from any ORiNOCO equipped station, to analyze the wireless connection with a dedicated Link Test Partner. Alternatively you can use this tool to perform a Site Survey, in order to verify wireless perfomance by monitoring the communications with all AP-1000 access points within range of your ORiNOCO CL Manager station. 

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How can I get ORiNOCO software updates? 

Regulary new drivers and new access point software are made available via the web. These can be downloaded free of charge from the software library. 

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What is the connector on the ORiNOCO PC Card for? 

This connector is for connecting an external antenna. By connecting an external antenna, the PC Card on board antennae are disabled. Lucent provides an optional indoor range extender antenna that can be connected to the PC Card using this connector. This range extender gives an EXTRA coverage improvement of 50%. When used on the AP-1000 side, this antenna will create 50% larger cells. 

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Are the old WaveLAN products (2 Mbps) compatible with the new ORiNOCO(11 Mbps)? 

The existing ORiNOCO products and previous WaveLAN products are interoperable using the AP-1000 Access Point. AP-1000 has a dual slot PCMCIA architecture, which makes it possible to use both the old WaveLAN and the new ORiNOCO AP-1000 within the same environment. 

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Is the PC Card that goes into the Access Point the same as the client card? 

Yes, both the Access Point and the client can use the same PC Card. The extra functionality that is needed on the card in the Access Point is downloaded from the Access Point software at start-up. 

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What documentation is provided with the products? 

The products come with a getting started guide and a CD-ROM with documentation and software. Additional information is provided in the help file of the ORiNOCO Manager tools. 

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What warranty is provided with the product? 

The following product come with a 3 year warranty: 

  • WaveLAN IEEE PC & ISA Card
  • WaveLAN ISA 
  • WaveLAN PCMCIA 
  • WaveLAN EAM

These products come with a one year warranty:

  • WavePOINT-II 
  • Outdoor Antennae & accessories 

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Will there be software/drivers for using WaveLAN Legacy products under MS-Windows 2000? 

Development for WaveLAN Legacy products such as the WaveLAN/PCMCIA and WaveLAN/EAM or WaveLAN/ISA adapters was closed in 1998. Therefore no further development will take place for these products. Although the Windows versions of these tools will work fine under Win 95, Win 98, Win 98 SE, use of these tools under Windows 2000 has not been tested and will not be supported. Using these tools under Windows 2000 will be at own risk to the user. 

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Station Name is not updated in Link Test of Client Manager when Computer Name has been changed in Windows platforms. 

Products: Client Manager version 1.76 and previous Explanation: Client Manager uses the Computer Name (from Windows Network Properties – Identification) as the Station Name for the Link Test. If a user changes the Computer Name, the new name is not copy until the user edits the configuration Profile. Solution: To update the Station Name with the new Computer Name just go to Client Manager - Action - Edit Configuration Profile. And then close the Profile (no modification is necessary) and reboot the computer. The Station Name is now updated with the new Computer Name. 

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How to update the Station Name together with the new Computer Name. 

Problem: When changing the Computer Name (from Windows Network Properties – Identification) and rebooting the computer, the Station Name in the Link Test of Client Manager is still the previous Computer Name. The Station Name is not updated with the new Computer Name. Explanation: Client Manager uses the Computer Name (from Windows Network Properties – Identification) as the Station Name for the Link Test. If a user changes the Computer Name, the new name is not copy until the user edits the configuration Profile. Solution: To update the Station Name with the new Computer Name just go to Client Manager - Action - Edit Configuration Profile. And then close the Profile (no modification is necessary) and reboot the computer. The Station Name is now updated with the new Computer Name. 

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What is ORiNOCO AP Manager? 

AP Manager is a tool that enables you to configure AP-1000 access points.(formerlyWaveMANAGER/AP) Alternatively you can use this tool to analyze the LAN performance of your AP-1000 access points, and the wireless connections served by the access point. Unlike ORiNOCO CL Manager, the AP MANAGER can run on both ORiNOCO and Ethernet equipped stations. 

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How many entries can the bridge table of AP-500, AP-1000 or RG-1000 handle? 

The bridge tables in the ORiNOCO access points can handle over 10.000 MAC addresses. The actual size depends on the size of the available memory; the kernel software will reserve more space for the table when needed till the memory is full. 

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How can I program a default utility gateway/router address in my RG? 

The latest RG setup software allows specification of the default router. When using V.90 or ADSL PPPoE the default router is automatically obtained via the point to point protocol. In case of ISDN/DSL, Cable or LAN infrastructure the default router is either obtained automatically, or it can be entered manually: When selecting ISDN/DSL, Cable or LAN infrastructure, the RG Set-up utility provides a selection for IP Address. By setting it to automatic (in stead of pre-defined) the RG obtains the default router automatically. By setting it to pre-defined the RG setup software allows the default router to be entered manually. 

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My Cable service provider asks me for the Ethernet MAC address of the RG unit. Where can I find this? 

Some Internet Service Providers (ISPs) that provide internet access via a cable modem, ask for your RG's Ethernet MAC Address. This is typically required to have the ISP systems assign an IP Address to your RG automatically (typically via a DHCP server). Without this address your RG will not receive an IP Address which will prevent the RG from communicating to the internet. Please contact your ISP for more information. 

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How do I connect to the Internet with the RG-1000? 

With one or more laptop and desktop computers connected to the RG-1000, it will be able to automatically dial-in to the ISP when ever access to the Internet is requested. The ORiNOCO Home Networking System includes an Installation Wizard. The RG-1000 contains Dynamic Host Configuration Protocol (DHCP) functions to make it easy to set up your network and Internet Connection. The DHCP automatically configures your IP address. 

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How do I share my Internet access among multiple users? 

With one or more laptop and desktop computers connected to the RG-1000, it will be able to automatically dial-in to the ISP whenever access to the Internet is requested. The RG supports Network Address Translation (NAT) to enable multiple clients to access the internet concurrently. 

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Can I disable encryption? 

No, encryption in the RG-1000 can not be disabled. 

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Do I need a firewall when using the RG-1000? 

In general a firewall is not needed, unless you want a high form of security. When NAT is enabled it acts as a pseudo firewall, giving your network some protection because your systems can't be directly reached from the Internet. A firewall is advised in case the RG is being used in bridge mode with NAT disabled to access the Internet. In this case there's no protection being given by the RG, although an external modem might still provide protection. A cable modem typically operates as a transparent bridge. This allows your systems to be reached directly from the Internet. Also all local Ethernet traffic is broadcast to the ISP. For this reason it is highly recommended to enable NAT or use a firewall. 

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How can I set up the RG using it as a DHCP Client? 

The RG must be configured as DHCP Client when a station in the LAN provides DHCP Server functionality. The RG can be set up as DHCP Client when access to the internet is reached via ISDN/DSL, Cable or a LAN infrastructure. In these configurations the RG Set-up utility provides a selection for IP Address. By setting it to automatic (in stead of pre-defined) the RG is set up as DCHP client. In case of V.90 or ADSL PPPoE the point to point protocol provides the IP address, so DHCP client behaviour is always disabled. 

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How can I troubleshoot the unit? 

For troubleshooting please download the RG-1000 troubleshooting guide. It contains an overview of options to troubleshoot the RG-1000. 

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Can I use the RG-1000 for VPN access? 

The RG 1000 supports VPN in passthrough mode. In this mode all data transport between the ISP and LAN is passed through as if the external modem was directly connected to the LAN client. In passthrough mode the ability to share a single internet connection by multiple LAN stations at the same time not possible. Note that this solution only works for modems that support passthrough (E.g. most cable and ADSL modems). To configure passthrough mode the following steps need to be taken: 

  1. Start the RG Set-up Utility. 
  2. Choose type of installation 
  3. Choose No internet (Now the RG is put into bridge mode with NAT disabled.)
  4. Connect the RG via Ethernet to the modem. 
  5. Build the network connection on the LAN client like described in the manual from your internet service provider. 

When this link, from the client via the wireless bridge to the provider, is up, it is possible to start an IPSec, PPTP or L2TP VPN connection. For more details about the VPN setup look into the documentation that comes with your VPN package. Note that because NAT is switched off that it is advisable to install a firewall. See also FAQ Do I need a firewall when using the RG-1000? 

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How should I install the RG-1000 in combination with an Intelligent Cable modem, ISDN or DSL Router, that supports DHCP & NAT features? 

This situation is similar to connecting to a LAN infrastructure providing internet and DHCP functionality. The LAN infrastructure setting needs to be selected in the RG setup sofware. 

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Is the RG-1000 WI-FI certified? 

Yes, which means it works together with Wi-Fi certified products. 

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Can I build an ADSL PPPoE connection with the RG? 

Yes, PPPoE support is included in the spring 2001 release for ADSL connections. Go to the RG-1000 software page to download the update of the RG Setup Utility. 

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Can I specify the Client ID (like required for @Home)? 

This is possible with latest RG Set-up Utility. This can be specified by selection of Network Topology in the custom setup mode. The Network Topology is selectable from the overview that appears after setting up your internet connection. 

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I changed the encryption key of my RG and now I cannot access the RG anymore. 

When you changed the encryption key of the RG it needs to be changed for your wireless client cards as well. If the wireless client card is an ORiNOCO card the encryption key is automatically updated on the station performing the encryption key change with the RG setup utility. For all other LAN clients it needs to be changed manually. To check if the encryption key is correct, open the ORiNOCO Client Manager window (only available for ORiNOCO client cards). 

  • Encryption key correct: The Client Manager is displaying ORiNOCO RG-1000 as the Access point name and the icon is be an RG. 
  • Encryption key incorrect: The Client Manager is displaying the RG’s MAC address and the icon is a gray AP. To change the encryption key for all wireless LAN clients manually do the following: 
  • Change the encryption key in the ORiNOCO Client Manager with the key you typed in the RG Setup Utility. 
  • For all non ORiNOCO 802.11 client cards consult the manual on how to change the encryption key If you still cannot access the RG, perform the Soft Reload (see the Online Help of your RG Setup Utility). 

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I cannot connect with my RG, because of an incorrect IP address. 

When the RG Setup Utility pops up the error message saying the IP address or password is incorrect and you know that your password is correct or not used, you should check the IP address on your station (see: How can I check my station’s IP address?). The IP address displayed in the error message of the RG Setup Utility is the RG’s IP address. The IP address of the RG and the client station should be in the same range. If this is not the case do the following: 

  • If the RG assigns IP addresses to clients (DHCP server is enabled), release and renew your station’s IP address with the Windows IP configuration tool ("winipcfg.exe" or "ipconfig.exe"). 
  • Otherwise (DHCP server is disabled) set the station’s IP address to a fixed IP address that is one higher than the IP address of the RG. For example: IP address RG:152.110.49.114 (displayed in the message) IP address client:152.110.49.115 

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How can I check my station’s IP address? 

To check the IP address of your station depends on which Windows system you're using. For Windows 95, 98 and Me: 

  • On the Start menu click the menu item 'run'. 
  • Type "winipcfg" and click the 'Ok' button. 
  • A window will appear with your IP settings. 
  • Choose 'ORiNOCO PC Card' from the list box if you have more than one adapter. For Windows NT and 2000: 
  • Start a DOS command prompt. 
  • Type "ipconfig" and hit the 'Enter' key (type "ipconfig /all", if you have more than one adapter). 
  • The IP address information will be displayed. 

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Can I change the RG network name? 

Yes, this is a feature supported by the Summer Software Release. Specifying the name of the RG is mostly used together with the roaming functionality. 

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What is the ORiNOCO AS-2000? 

The AS-2000 Access Server is the high-security infrastructure offering of the ORiNOCO family. It provides per-user per-session security, RADIUS-based user authentication, and other features make it a high security local access server. 

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What type of security is offered with the AS-2000? 

Two key capabilities are provided by the AS-2000: authentication of end users via RADIUS, and an encrypted wireless link with per-user per-session keys, so that each user's session is in effect isolated from the others over the wireless link. Per-session keys are generated as needed, to eliminate the advance distribution of keys. The encryption of over-the-air data is done in software, using RC-4 algorithms, the fastest software encryption algorithms currently available. 

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How does an Access Server system work? 

The PC/laptop computer is equipped with an IEEE 802.11(b) ORiNOCO PC Card. The ORiNOCO AS Client software is installed once and is then ready to run by clicking on a desktop icon. After clicking on the icon, the user’s computer and the AS-2000 exchange messages and establish a key that will be used for this session only (it happens almost instantaneously). The user is prompted for Login Name and Password. Upon positive authentication by a RADIUS server, connection is established and traffic is let through. The ORiNOCO Access Server networks are remotely manageable using the configuration and management tool: ORiNOCO AS Manager. 

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How fast is the wireless connection? 

The wireless connection runs at up to 11Mbps, depending on how many people are accessing the access point, and the distance to the access point. 

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What is the range of the AS-2000? 

In an open environment, the range is approximately 1,500ft. 

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How many users can run off one AS-2000? 

Like many other networks, the number of users on an Access Server network depends on the traffic they generate. In most cases, 250 users per channel can work off of a single AS-2000. 

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